---
title: "Case Study: Identity Verification"
description: How a major dementia care center transformed its services with digitalisation
image: https://sites.dhcertainty.org/hubfs/Feature%20image.jpg
---

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 Mar 25, 2025 10:55:08 PM

# Case Study: Identity Verification

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial)

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A leading provider of specialised dementia care, Dementia Singapore embarked on an extensive digital transformation journey to enhance its services. A pilot was started at their day enrichment centre called Family of Wisdom (FOW).

This is part of a series of tech projects with Dementia Singapore, read about related projects [here](https://sites.dhcertainty.org/blog/tag/dsg)

One of the simple yet high-impact solutions implemented was a self-check-in and check-out system which allows clients or caregivers to simply scan their NRIC to verify their identity.

 

![DSG Checkout](https://sites.dhcertainty.org/hs-fs/hubfs/DSG%20Checkout.png?width=453&height=500&name=DSG%20Checkout.png)

The solution significantly streamlined operations. For example, due to the facility’s high-security needs, staff would have to vet guests when they ring the doorbells and open the entrance door manually. Now, registered clients and caregivers can simply scan their ID, get verified and be allowed in automatically. Needless to say, the solution also expedites the process of vetting client registrations and any tasks related to form filling.

![Client Testimony - Eunice](https://sites.dhcertainty.org/hs-fs/hubfs/Client%20Testimony%20-%20Eunice.jpg?width=600&height=600&name=Client%20Testimony%20-%20Eunice.jpg)

 

[DSG](https://sites.dhcertainty.org/blog/tag/dsg), [CertaintySeniorCare](https://sites.dhcertainty.org/blog/tag/certaintyseniorcare), [identity verification](https://sites.dhcertainty.org/blog/tag/identity-verification)

## Related posts

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[information portal](https://sites.dhcertainty.org/blog/tag/information-portal), [open source](https://sites.dhcertainty.org/blog/tag/open-source)

## [Streams of Life Project: Helping churches go digital](https://sites.dhcertainty.org/blog/streams-of-life-project-helping-churches-go-digital)

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial) 

 Apr 15, 2025 3:16:46 AM

Our “Streams of Life” project (now defunct) was pivotal during the COVID-19 crises, acting as a...

[Read more](https://sites.dhcertainty.org/blog/streams-of-life-project-helping-churches-go-digital)

[![](https://sites.dhcertainty.org/hs-fs/hubfs/Feature%20image-1.jpg?height=200&name=Feature%20image-1.jpg)](https://sites.dhcertainty.org/blog/enhancing-dementia-care-with-digital-solutions-visitor/attendance-management)

[DSG](https://sites.dhcertainty.org/blog/tag/dsg), [CertaintySeniorCare](https://sites.dhcertainty.org/blog/tag/certaintyseniorcare), [attendance management](https://sites.dhcertainty.org/blog/tag/attendance-management), [identity verification](https://sites.dhcertainty.org/blog/tag/identity-verification)

## [Case Study: Visitor/Attendance management](https://sites.dhcertainty.org/blog/enhancing-dementia-care-with-digital-solutions-visitor/attendance-management)

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial) 

 Mar 26, 2025 3:42:36 AM

A leading provider of specialised dementia care in Singapore, DSG embarked on a wide-scale digital...

[Read more](https://sites.dhcertainty.org/blog/enhancing-dementia-care-with-digital-solutions-visitor/attendance-management)

[![](https://sites.dhcertainty.org/hs-fs/hubfs/SecureMeetMeetUps.png?height=200&name=SecureMeetMeetUps.png)](https://sites.dhcertainty.org/blog/managing-social-distancing-with-securemeetmeetups)

[attendance management](https://sites.dhcertainty.org/blog/tag/attendance-management), [identity verification](https://sites.dhcertainty.org/blog/tag/identity-verification), [SecureMeet](https://sites.dhcertainty.org/blog/tag/securemeet), [event management](https://sites.dhcertainty.org/blog/tag/event-management), [web application](https://sites.dhcertainty.org/blog/tag/web-application)

## [Managing social distancing with SecureMeetMeetUps](https://sites.dhcertainty.org/blog/managing-social-distancing-with-securemeetmeetups)

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial) 

 Apr 15, 2025 2:58:38 AM

SecureMeetMeetUps is an event booking system first piloted to facilitate church services during...

[Read more](https://sites.dhcertainty.org/blog/managing-social-distancing-with-securemeetmeetups)

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