---
title: "Case Study: Visitor/Attendance management"
description: How a major dementia care center transformed its services with digitalisation
image: https://sites.dhcertainty.org/hubfs/Feature%20image-1.jpg
---

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 Mar 26, 2025 3:42:36 AM

# Case Study: Visitor/Attendance management

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial)

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A leading provider of specialised dementia care in Singapore, DSG embarked on a wide-scale digital transformation to enhance their services. A pilot was started at their day enrichment center called Family of Wisdom (FOW).

This is part of a series of tech projects with Dementia Singapore, read about related projects [here](https://sites.dhcertainty.org/blog/tag/dsg)

An extension to their self check-in and check-out feature using NRIC, the center also implemented a digital attendance tracking solution.

Previously, staff recorded session notes and attendance on paper documents, which were then manually consolidated to track overall attendance for reporting and billing purposes. With a seamless set up integrating online forms, new digital system, their administrative workload has been significantly streamlined by capturing key data points on client and caregiver attendance on a centralised database, with just a scan.

![Client Testimony - Eunice](https://sites.dhcertainty.org/hs-fs/hubfs/Client%20Testimony%20-%20Eunice.jpg?width=600&height=600&name=Client%20Testimony%20-%20Eunice.jpg)

 

[DSG](https://sites.dhcertainty.org/blog/tag/dsg), [CertaintySeniorCare](https://sites.dhcertainty.org/blog/tag/certaintyseniorcare), [attendance management](https://sites.dhcertainty.org/blog/tag/attendance-management), [identity verification](https://sites.dhcertainty.org/blog/tag/identity-verification)

## Related posts

[![](https://sites.dhcertainty.org/hs-fs/hubfs/Feature%20image.jpg?height=200&name=Feature%20image.jpg)](https://sites.dhcertainty.org/blog/enhancing-dementia-care-with-digital-solutions-dementia-singapore)

[DSG](https://sites.dhcertainty.org/blog/tag/dsg), [CertaintySeniorCare](https://sites.dhcertainty.org/blog/tag/certaintyseniorcare), [identity verification](https://sites.dhcertainty.org/blog/tag/identity-verification)

## [Case Study: Identity Verification](https://sites.dhcertainty.org/blog/enhancing-dementia-care-with-digital-solutions-dementia-singapore)

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial) 

 Mar 25, 2025 10:55:08 PM

A leading provider of specialised dementia care, Dementia Singapore embarked on an extensive...

[Read more](https://sites.dhcertainty.org/blog/enhancing-dementia-care-with-digital-solutions-dementia-singapore)

[![](https://sites.dhcertainty.org/hs-fs/hubfs/Screenshot%202025-04-15%20at%203.13.07%20PM.png?height=200&name=Screenshot%202025-04-15%20at%203.13.07%20PM.png)](https://sites.dhcertainty.org/blog/streams-of-life-project-helping-churches-go-digital)

[information portal](https://sites.dhcertainty.org/blog/tag/information-portal), [open source](https://sites.dhcertainty.org/blog/tag/open-source)

## [Streams of Life Project: Helping churches go digital](https://sites.dhcertainty.org/blog/streams-of-life-project-helping-churches-go-digital)

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial) 

 Apr 15, 2025 3:16:46 AM

Our “Streams of Life” project (now defunct) was pivotal during the COVID-19 crises, acting as a...

[Read more](https://sites.dhcertainty.org/blog/streams-of-life-project-helping-churches-go-digital)

[![](https://sites.dhcertainty.org/hs-fs/hubfs/SecureMeetMeetUps.png?height=200&name=SecureMeetMeetUps.png)](https://sites.dhcertainty.org/blog/managing-social-distancing-with-securemeetmeetups)

[attendance management](https://sites.dhcertainty.org/blog/tag/attendance-management), [identity verification](https://sites.dhcertainty.org/blog/tag/identity-verification), [SecureMeet](https://sites.dhcertainty.org/blog/tag/securemeet), [event management](https://sites.dhcertainty.org/blog/tag/event-management), [web application](https://sites.dhcertainty.org/blog/tag/web-application)

## [Managing social distancing with SecureMeetMeetUps](https://sites.dhcertainty.org/blog/managing-social-distancing-with-securemeetmeetups)

[DHC Editorial](https://sites.dhcertainty.org/blog/author/dhc-editorial) 

 Apr 15, 2025 2:58:38 AM

SecureMeetMeetUps is an event booking system first piloted to facilitate church services during...

[Read more](https://sites.dhcertainty.org/blog/managing-social-distancing-with-securemeetmeetups)

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